After your order is placed, you will receive an automated email with your order number and details of your purchase.

We process our orders very quickly and unfortunately cannot typically make changes after an order has been placed for more than 24 hours. If you notice the mistake straight away, though, please send us an email at support@stulino.com to see if a modification can be made.

Once your order is shipped, you should receive a shipment confirmation number within 24-48 hours via email, allowing you to track your package. You can use our tracking page to monitor the status of your order.

We accept payments via VISA, Mastercard, Maestro, American Express, Discover, Diner Club, Apple Pay, Google Pay, Union Pay, Shop Pay.

All orders undergo processing within 1–3 business days. Please note that processing doesn't occur on weekends or holidays.

Presently, we offer standard free shipping with an estimated delivery window of 7–10 days for all orders.

For more shipping information, please refer to our shipping policy.

Unfortunately, Stulino only ships within the United Kingdom. We do not offer international shipping services. We apologize for any inconvenience this may cause.

Don't hesitate to contact our customer support team for any queries or assistance. You can reach us via email at support@stulino.com or by using the Contact page on our website.